PERSONAL INFORMATION COLLECTION STATEMENT

Sony Computer Entertainment Hong Kong Limited may collect certain personal information, including without limitation your name, email address, postal address, country, telephone number, date of birth, age, gender, language preference, location information (including without limitation latitude and longitude information, IP address and MAC address), Sony Entertainment Network sign-in ID, Sony Entertainment Network online ID, Sony Entertainment Network password, parental control information, credit card information and information relating to your sub-account holders ("Personal Information"), from you when you apply for Sony Entertainment Network ("SEN") membership to access the Sony Entertainment Network or request customer service or product warranty and maintenance services from us.

1. Purpose of Collection

We may use your Personal Information for the following purposes: (a) to operate the SEN and provide you with related products and services (including without limitation, online gaming, community features, geolocation services, communications, downloads, subscriptions, promotions and competitions); (b) to add funds to your SEN wallet, process your payments and conduct credit checks; (c) to provide you with customer service, including without limitation product warranty and maintenance services; (d) to register you as a member of SEN and manage your account; (e) to perform business research and statistical analysis; (f) to provide you with promotional material relating to the SEN and other products or services offered by other entities within the Sony group of companies; (g) to manage and process all transactions and dealings with you; and (h) to verify your identity and your eligibility for certain services.

2. Classes of Transferees

We may disclose your Personal Information to third party service providers (including without limitation, customer service providers, repair service providers, geolocation service providers, advertisers, insurers, lawyers, bankers and accountants and other third party service providers who provide customer, product warranty, maintenance, administrative, telecommunications, postal, computer, payment or other services to us to enable us to operate our business) and other companies within the Sony group of companies, for the purposes outlined in section 1.

We may disclose your Personal Information if required to satisfy applicable legal or regulatory requirements and may transfer your payment details to banks and any third party vendors relevant to a particular purchase to facilitate the completion of a purchase.

We may transfer your name, contact information, information about how you use the SEN and information about the products you have purchased to other entities within the Sony group of companies, for the purpose of providing you with promotional materials relating to those entities' online services or related electronics products. However, we will not disclose your Personal Information to any other third parties for direct marketing purposes without your consent.

We may also transfer your Personal Information in connection with a merger, acquisition, transfer or sale of all or part of our business, with or to another company (including without limitation another company within the Sony group).

All of the transfers referred to in this section 2 may occur within or outside Hong Kong.

3. Consequence of failing to provide Personal Information

Unless otherwise specified by us, it is mandatory for you to provide the Personal Information requested by us. In the event that Personal Information is not provided, we may not be able to provide you with the services or carry out the activities outlined at Section 1 above.

4. Access and Correction Rights

Under the Personal Data (Privacy) Ordinance (the "Ordinance"), you have the right to request access to and correction of any Personal Information that you provide to us. You may make such a request by writing to our Data Protection Officer at Sony Computer Entertainment Hong Kong Limited, Suite 01-07, Level 16, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon, Hong Kong. In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any personal information access or correction request.

TERMS OF SERVICE AND USER AGREEMENT

Version 8.10 (1 April 2013)

CREATING A SONY ENTERTAINMENT NETWORK ("SEN") ACCOUNT* GIVES YOU ACCESS TO SONY ENTERTAINMENT NETWORK. YOUR ACCESS TO SONY ENTERTAINMENT NETWORK IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THE TERMS OF THIS AGREEMENT. PLEASE READ THIS ENTIRE AGREEMENT AND INDICATE WHETHER YOU AGREE TO ITS TERMS BY CLICKING THE "ACCEPT" OR "DO NOT ACCEPT" BUTTON AT THE END OF THE AGREEMENT. IF YOU CLICK THE "DO NOT ACCEPT" BUTTON, YOU WILL NOT BE ABLE TO ACCESS SONY ENTERTAINMENT NETWORK.

* Sony Entertainment Network accounts were also previously called PlayStation®Network accounts. References to PlayStation®Network accounts within services, software and content provided through or in connection with Sony Entertainment Network should be deemed to be references to Sony Entertainment Network accounts.

This Agreement is a contract between you and Sony Computer Entertainment Hong Kong Limited ("SCEH") and can be accepted only by an adult 18 years (or 21 years if you are a Singapore resident, or 20 years if you are a Taiwan or Thailand resident) or older. By clicking the "ACCEPT" button yourself, you affirm that you are an adult 18 years (or 21 years if you are a Singapore resident, or 20 years if you are a Taiwan or Thailand resident) or older and that you are accepting and are agreeing to be bound by the terms of this Agreement. You also affirm that you are accepting this Agreement on behalf of, and all legal and financial responsibility and liability for the actions of, the holders of all subordinate accounts ("Sub Accounts") that are attached to your master account. If you are under 18 years (or 21 years if you are a Singapore resident, or 20 years if you are a Taiwan or Thailand resident) you cannot accept this Agreement or open a Master Account. Instead, you must ask your parent or legal guardian to accept this Agreement and to open a Sub Account in your name.

This Agreement applies to services, software and content provided by SCEH through or in connection with SEN, including via the PlayStation®Network ("PSN"), the PlayStation®Store, the SEN branded store and virtual communities, whether delivered onto a PlayStation®3, a PlayStation-Certified mobile device through PlayStation®Mobile, a PSP® (PlayStation®Portable), a PlayStation®Vita, a mobile telephone, a tablet, a personal computer, an internet-enabled television, home audio or video device or another authorized device or otherwise. Such services, software, and content include subscriptions, data, system software, fixes, updates or newer releases and peripheral materials.

If you accept this Agreement, you are subject to its terms and all other agreements that you have entered into in connection with SEN, as well as any terms and conditions applicable to any product, service or content purchased or accessed by you on or through SEN as notified to you at the time of the purchase and/or access. You also consent to the terms of Sony Entertainment Network Privacy Policy.

You agree that you will not directly or indirectly use SEN (i) in any way for any commercial purpose, (ii) in any way that violates the law or the community code of conduct, or (iii) in any way that harms Sony Computer Entertainment ("SCE") companies or any of its parents, affiliates, subsidiaries, licensors, providers, partners, and users. You agree that you will not use any unauthorized hardware or software to access or use SEN.

1. ACCOUNT REGISTRATION

SEN gives you the opportunity to participate in SCE's online community, play games online and purchase content and services, such as new levels for your favorite games, as well as game and subscriptions. SEN may not be available, or may not be supported, in some countries and some languages. You must create a SEN account in order to access SEN's content and services. SCEH reserves the right to deny the creation of any account at its discretion and for any reason. Currently, there are no charges for creating a SEN account, but there may be charges associated with certain online content and/or services that are available through SEN. All information provided during SEN account registration must be truthful and accurate. There are two types of SEN accounts: Master Accounts and Sub Accounts. All SEN accounts have an associated mailbox for receiving text mail.

For users with Hong Kong as country / area of residence

If you are 18 years or older, you can create a Master Account for yourself. Each Master Account can create up to six (6) associated Sub Accounts. However, you are not permitted to create Sub Accounts for persons under the age of 18 who are not your children or for whom you are not the legal guardian. A Master Account has access to and control over the following aspects of its Sub Accounts: (i) financial aspects; (ii) content availability and (iii) certain communication features. Correspondences from SCEH that relates to a Sub Account's purchases on SEN will be sent to the Sub Account holder and the associated Master Account holder. At its sole discretion, SCEH may send correspondences to the Master Account relating to the Sub Account's other activities on SEN.

A child under the age of 18 can only have a Sub Account associated with a Master Account of the child's parent or legal guardian. You will not be charged a fee for creating a Sub Account. If you are creating a Sub Account for a child under the age of 16, you must provide your consent for SCEH to disclose, pursuant to SCEH's privacy policy, your child's personally identifying information to third parties for the purpose of allowing your child to participate in SEN activities, such as video and voice chat and gameplay. If you do not consent to the disclosure of this requested information, you will not be able to create a Sub Account for the child. If all requested information is provided, a separate email containing a PIN will be sent to the Master Account's email account with instructions to complete registration by entering the PIN into the Sub Account using a personal computer. By participating in SEN community activities and in-game activities, your child may receive communications from adults.

For users with Indonesia or Malaysia as country / area of residence

If you are 18 years or older, you can create a Master Account for yourself. Each Master Account can create up to six (6) associated Sub Accounts. However, you are not permitted to create Sub Accounts for persons under the age of 18 who are not your children or for whom you are not the legal guardian. A Master Account has access to and control over the following aspects of its Sub Accounts: (i) financial aspects; (ii) content availability and (iii) certain communication features. Correspondences from SCEH that relates to a Sub Account's purchases on SEN will be sent to the Sub Account holder and the associated Master Account holder. At its sole discretion, SCEH may send correspondences to the Master Account relating to the Sub Account's other activities on SEN.

A child under the age of 18 can only have a Sub Account associated with a Master Account of the child's parent or legal guardian. You will not be charged a fee for creating a Sub Account. By participating in SEN community activities and in-game activities, your child may receive communications from adults.

For users with Singapore as country / area of residence

If you are 21 years or older, you can create a Master Account for yourself. Each Master Account can create up to six (6) associated Sub Accounts. However, you are not permitted to create Sub Accounts for persons under the age of 21 who are not your children or for whom you are not the legal guardian. A Master Account has access to and control over the following aspects of its Sub Accounts: (i) financial aspects; (ii) content availability and (iii) certain communication features. Correspondences from SCEH that relates to a Sub Account's purchases on SEN will be sent to the Sub Account holder and the associated Master Account holder. At its sole discretion, SCEH may send correspondences to the Master Account relating to the Sub Account's other activities on SEN.

A child under the age of 21 can only have a Sub Account associated with a Master Account of the child's parent or legal guardian. You will not be charged a fee for creating a Sub Account. By participating in SEN community activities and in-game activities, your child may receive communications from adults.

For users with Taiwan as country / area of residence

If you are 20 years or older, you can create a Master Account for yourself. Each Master Account can create up to six (6) associated Sub Accounts. However, you are not permitted to create Sub Accounts for persons under the age of 20 who are not your children or for whom you are not the legal guardian. A Master Account has access to and control over the following aspects of its Sub Accounts: (i) financial aspects; (ii) content availability and (iii) certain communication features. Correspondences from SCEH that relates to a Sub Account's purchases on SEN will be sent to the Sub Account holder and the associated Master Account holder. At its sole discretion, SCEH may send correspondences to the Master Account relating to the Sub Account's other activities on SEN.

A child under the age of 20 can only have a Sub Account associated with a Master Account of the child's parent or legal guardian. You will not be charged a fee for creating a Sub Account. If you are creating a Sub Account for a child under the age of 20, you must provide your consent for SCEH to disclose, pursuant to SCEH's privacy policy, your child's personally identifying information to third parties for the purpose of allowing your child to participate in SEN activities, such as video and voice chat and gameplay. If you do not consent to the disclosure of this requested information, you will not be able to create a Sub Account for the child. If all requested information is provided, a separate email containing a PIN will be sent to the Master Account's email account with instructions to complete registration by entering the PIN into the Sub Account using a personal computer. By participating in SEN community activities and in-game activities, your child may receive communications from adults.

For users with Thailand as country / area of residence

If you are 20 years or older, you can create a Master Account for yourself. Each Master Account can create up to six (6) associated Sub Accounts. However, you are not permitted to create Sub Accounts for persons under the age of 20 who are not your children or for whom you are not the legal guardian. A Master Account has access to and control over the following aspects of its Sub Accounts: (i) financial aspects; (ii) content availability and (iii) certain communication features. Correspondences from SCEH that relates to a Sub Account's purchases on SEN will be sent to the Sub Account holder and the associated Master Account holder. At its sole discretion, SCEH may send correspondences to the Master Account relating to the Sub Account's other activities on SEN.

A child under the age of 20 can only have a Sub Account associated with a Master Account of the child's parent or legal guardian. You will not be charged a fee for creating a Sub Account. By participating in SEN community activities and in-game activities, your child may receive communications from adults.

Some content and services may not be appropriate for children under a certain age. Please check age ratings for content and services before accessing, downloading or purchasing. Not all content and services are rated. Once content is downloaded, it may be accessed by children who are under the rated age. Please monitor your child's access to content, services and communications that may be age inappropriate. Parental controls will not apply to certain materials, including downloaded content and unrated or streamed materials, services and communications. Your child may not be able to access content or play games rated for users older than his or her registered age. In some countries, parents and legal guardians with Master Accounts will be permitted to set their parental controls to override content restrictions on certain materials for associated Sub Accounts. Please see the Online Manual for more information.

You must keep your password secret to prevent unauthorized use of your SEN account. We are not liable for unauthorized use of a SEN account.

Certain information, including your Online ID, any Online ID you create for your associated Sub Accounts, your "About Me" statement, avatar pictures, country / area of residence, preferred language and recently played game titles, may be provided to all SEN users and users of SCE websites, including children.

2. SEN COMMUNITY

Currently, no purchase is required to participate in general SEN community activities. Feel free to chat via voice and video with friends and enjoy single sign on benefits without purchase, as well as enjoy online entertainment for which there is no subscription or purchase requirement.

3. COMMUNITY CODE OF CONDUCT

As a condition of this Agreement, you must adhere to the following rules of conduct, and also follow a reasonable, common-sense code of conduct. Users are required to take into consideration community standards and refrain from abusive or deceptive conduct, cheating, hacking, or other misuse of SEN. You must observe good manners and respect the rights of other players.

The violations that are prohibited include but are not limited to the following:

Unless otherwise required by applicable law, there is no requirement or expectation that SCEH will monitor or record any online activity on SEN, including communications. However, SCEH reserves the right to monitor and record any online activity on SEN, and you give SCEH your express consent to record all of your activities on SEN. SCEH reserves the right to remove any content from anywhere on SEN at SCEH's sole discretion without notice. SCEH has no liability for any violation of this Agreement by you or holders of any Sub Accounts associated with your Master Account, or by any other player. You agree to indemnify SCEH against any claims or demands made against SCEH in connection with any violation by you or a holder of any Sub Accounts associated with your Master Account of this Agreement, and agree to hold SCEH harmless against any claim or demand that you may have as a result of or in connection with the violation of this Agreement by any other player.

We and third parties may provide functionality allowing you to recommend your favourite content and services to your friends via SEN. Only send recommendations to friends who you know want to receive them and whose age is appropriate for the content and services you are recommending. If you receive unwanted messages, ask the sender to stop. If they do not, you can add that person to your block list. See the Online Manual for more information.

4. CONTENT AND SERVICES ON SEN

SEN provides you with the ability to buy and redeem a variety of content and services, including game-specific items, such as new gameplay levels and graphics, as well as game and subscriptions. All content and services available on SEN are provided by SCEH, including content created or published by third parties. However, we are not responsible for content and services posted, streamed or transmitted by other SEN users. Third parties, including publishers may administer some services, including delivery gameplay or customer service for certain games on SCEH's behalf. To enable third parties to provide such services, we must provide them with your personal information and if you are the Master Account holder, the personal information of the holder of an associated Sub Account. If you do not consent to allow us to share your personal information and the personal information of holders of Sub Accounts associated with your Master Account with third parties for the purpose of providing you with SEN services, you will not be able to participate in SEN. In order to access certain content and services, you may be required to accept additional content-specific terms of service ("Service Agreement"). Notwithstanding any provision of any other agreement, in the event of any conflict between this Agreement and the Service Agreement or any other terms of service in connection with SEN or in connection with any disc-based product used with SEN, this Agreement shall prevail.

In addition, you may be able to set your PlayStation®3 computer entertainment system or other authorized device to automatically download or receive new content from the PlayStation®Store without further notice to you when you sign into SEN. This Agreement shall apply to any such content.

5. WALLET

For some countries, you can buy content and services from the PlayStation®Store, its associated in-game stores or the SEN branded store by using funds from a SEN online wallet.  All purchases made through your Master Account and through Sub Accounts associated with your Account must be made through a SEN wallet set up for your Master Account.  A Sub Account does not have its own separate wallet.  Master Accounts can set a maximum spending amount for each Sub Account, effective at the beginning of the following month.  A Master Account holder can fund the SEN wallet up to a maximum amount determined by SCEH ("Limit"), using either (i) a credit or debit card; (ii) a pre-paid card where available; or (iii) other payment methods as approved by SCEH from time to time.  SCEH reserves the right to refuse the purchase of any wallet funds for any reason.  Except as otherwise permitted by applicable law or as expressly provided in this Agreement, funds added to the wallet are non-transferable.  Wallet funds have no value outside SEN and can only be used to purchase content or services from SCEH.  SEN wallet funds that are deemed abandoned or unused by law will not be returned or restored.  Funds added to the wallet are non-refundable, except as otherwise permitted by applicable law.  A request for refund of SEN Wallet Funds may be made in writing to SCEH at Suite 01-07, Level 16, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon, Hong Kong.  An administration fee will be charged for any refund application made and processed by SCEH.  SCEH is under no obligation to comply with any refund request including in circumstances where the SEN wallet funds are deemed to have been abandoned or unused at law or where the terms of this Agreement have not been complied with.  Any refunds will be made by crediting your credit / debit card.

For users with Taiwan as country / area of residence

In accordance with Taiwan Government requirements relating to the issue of receipts for purchase of goods on the Internet, SCEH will cause its affiliated company, Sony Computer Entertainment Taiwan Limited (SCET), to issue a receipt within 10 days from the date of any SEN wallet top up (except for top ups using a pre-paid card). To obtain the receipt by post, please contact SCEH customer services at 0809 079 888 (TAIWAN), within 5 days from the date of SEN wallet top up, to confirm postal address and receipt content. If SCET does not receive a request for postal delivery of the receipt within 5 days from the date of the SEN wallet top up, the receipt will be donated to a charity designated by SCEH without further notice.

6. PREPAID CARDS

Each Master Account and its associated Sub Accounts will be subject to the Limit. If you acquire or purchase a prepaid card that has a value that, when added to the wallet's existing balance, exceeds the Limit, you will not be able to apply the value of the prepaid card to the wallet until sufficient funds have been spent from the wallet to allow the sum of the full value of the prepaid card and wallet to be equal to or less than the Limit. Prepaid cards may be sold by authorized distributors or retailers and are the sole responsibility of authorized distributors and retailers. SCEH is not responsible for, or liable for any claims arising as a result of, any problems encountered using a prepaid card or for any defects in a prepaid card. Please contact the distributor or retailer from whom you purchased your prepaid card if you have any problems with your card.

7. PURCHASES AND TRANSACTIONS

All purchases and transactions on or through the SEN are solely between you and SCEH. By completing a transaction through your master account or allowing a transaction to take place through an associated Sub Account, you are (i) agreeing to pay for all purchases including recurring charges for subscriptions that are not cancelled; (ii) authorizing SCEH to deduct from the wallet and charge your credit card all applicable fees due and payable for all purchases made by the Master Account and its associated Sub Accounts; (iii) agreeing to the current prevailing terms of this Agreement, as made available at http://www.scei.co.jp/legal/; and (iv) agreeing to any applicable Service Agreement and the terms of service associated with the particular content or services, subject to Paragraph 4 above. All sales are final upon the completion of your purchase, including purchase of subscriptions and other prepaid products or services. Purchased content or services are not refundable or transferable, and cannot be redeemed for cash or credit. SCEH reserves the right to deduct from the wallet any amount and associated fees resulting from any request by a Master Account holder to the Master Account holder's credit card company to reverse the charges for a purchase made on or through the SEN. SCEH also reserves the right to terminate the Master Account and all Sub Accounts associated with the Master Account in these circumstances. In lieu of termination of the Master Account in such circumstances, SCEH may elect to provide a mechanism by which a Master Account may fund the wallet to prevent the Master Account and its associated Sub Accounts from being terminated. All transactions are made in the currency of your country / area of residence. Features, specifications, prices, services and content are subject to change or withdrawal at any time and SCEH does not provide any refunds in the event of a price drop, a subsequent promotional offering or product removal. Special product, prices and promotions are no longer valid once they are changed or removed. All sales are subject to the laws of the Hong Kong Special Administrative Region, People's Republic of China.

You can make purchases only from a designated SCE regional company which is determined by your country / area of residence. Your country / area of residence may be verified by your credit or debit card number and may be rejected if the information does not match. If you are a Master Account holder, you will receive an email summary for each purchase after it is made, provided that you have given us a valid, current, operational email address. Please print and retain these emails for your records. You can view your purchase history in the SEN Account Management area.

Although SCEH will try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you promptly. You will have the option of either reconfirming your order at the correct price or canceling it. If we are unable to contact you, your order will be cancelled and the purchase price will be refunded to your wallet.

If you do not have sufficient funds in your wallet to make a purchase and you have previously entered your credit card information, we may automatically charge your credit card a minimum amount determined by SCEH (HKD40 if you are a Hong Kong resident, or RP4,000 if you are an Indonesia resident, or MYR15 if you are a Malaysia resident, or SGD10 if you are a Singapore resident, or TWD150 if you are a Taiwan resident, or THB300 if you are a Thailand resident) ("Minimum Fee") to make the purchase, even if the Minimum Fee exceeds the cost of your purchase. Any difference between the Minimum Fee and the cost of the purchase will be credited to your wallet. Additional procedures apply to subscription purchases. Please read Section 10 ("SUBSCRIPTIONS") of this Agreement for details.

For users with Taiwan as country / area of residence

As explained above, although all transactions are made in New Taiwan Dollars, all purchases and transactions on or through the SEN are solely between you and SCEH. Your credit card issuing company may treat such transactions as overseas transactions and may charge you overseas transaction fees or other related fees. Please enquire with your credit card issuing company before using your credit card for transaction.

8. SEN VOUCHERS AND PROMOTION CODES

SEN provides you with the ability to redeem certain content and services using SEN vouchers. Each voucher will be subject to specific terms and conditions which will be communicated to you with the voucher. Vouchers may not be available in all countries or to all users, and age restrictions may apply. Unless otherwise stated, vouchers may not be transferred or sold to any other person.

From time to time, SCEH may issue promotion codes which can be used to access promotional offers for SEN content or services. Each promotion code will be subject to specific terms and conditions which will be communicated to you in connection with the promotion. Promotion codes may not be available in all countries to all users, and age restrictions may apply. Promotion codes must be used before the specified expiration date, and in accordance with applicable terms and conditions. Unless otherwise stated, promotion codes may be used once only by the recipient and may not be transferred or sold to any other person.

9. GENERAL LICENSE RESTRICTIONS AND TERMS

All content and software provided through SEN are licensed non-exclusively and revocably to you and holders of your associated Sub Accounts (collectively for purposes of this section, "You" or "Your"), solely for Your personal, non-commercial use on the PlayStation®3, PSP®, PlayStation®Vita and any other hardware devices authorized by Sony or SCE companies, subject to the terms of this Agreement. All intellectual property rights in the content and software, including content displayed, provided by or through SEN, and hardware used in connection with SEN (collectively defined as "Property"), belong to SCEH and its licensors and all use and/or access to such Property shall be subject to the terms of this Agreement and all applicable copyright and intellectual property laws. You must not sell, transfer, rent, sublicense, modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Property. You must not create any derivative works, attempt to create the source code from the object code, or download content or software for any purpose other than game play or other SCEH authorized use. Property is not licensed for resale or for public performance. Except as expressly granted in this Agreement, SCEH and its licensors reserve all rights, interests, and remedies in connection with SEN and/or the Property.

Additional terms of service and use may apply to particular content or services. Use may be restricted depending on the content or service. Please read carefully all specific terms of service and use for particular content or service before purchasing. The restrictions to which particular content or service is subject are in the sole discretion of SCEH or its licensors and are subject to change at any time. Use of the terms "purchase," "sale," "sell" or "buy" on SEN or in connection with SEN shall not mean or imply any transfer of ownership of any content, data or software or any intellectual property rights therein from SCE companies or its licensors to any user or third party. All other company, product, and service names appearing on SEN are trade names, trade marks, or registered trade marks of their respective owners.

10. SUBSCRIPTIONS

SCEH may offer you the opportunity to purchase subscriptions that provide access to particular products or services for a specified period of time. Subscriptions renew automatically unless you cancel the subscription. The cost of each subscription will automatically be deducted from your wallet at the beginning of each subscription term without further notice to you. Subscriptions may not be shared among any SEN accounts, including the Master Account with its associated Sub Accounts.

Some subscriptions may be single-product- or service-specific, while other subscriptions may be comprised of several content items, services or features, which may include special offers, discounted, free, paid-for, exclusive or early access content or automatic download of SCEH selected content. Individual content items and service within a composite subscription may also be offered for sale separately as a one-time purchase or single-product-specific subscription. Subscription charges may be increased at the end of each subscription term. As each product offering will have terms and conditions that vary, please review each product description, cost and subscription term carefully before purchase or download. As with all purchases, please print and retain a copy of your email purchase receipt for your reference.

SCEH may also offer a free trial period with some subscriptions. If you do not cancel your subscription before expiration of a trial period, your wallet will automatically be charged the cost of the subscription at the beginning of each subscription term without further notice to you. To avoid being charged, you must cancel your subscription prior to expiration. Please review all terms and conditions carefully before you accept any offer or promotion.

If you do not have sufficient funds in your wallet to cover the cost of your subscription at the time the subscription is renewed, the subscription will be cancelled unless the automatic funding feature on the Master Account is set to "ON." If the automatic funding feature on the Master Account is set to "ON," your credit card will be charged automatically the greater of the subscription cost or the Minimum Fee. Every time you or one of your associated Sub Accounts purchases a new subscription, the automatic funding feature in the Master Account is set automatically to "ON." The Master Account holder may change this setting to "OFF" at any time. However, the setting will return to "ON" upon subsequent purchase of any subscription, so setting your automatic funding feature to "OFF" may not effectively cancel your subscription. In order to stop receiving a subscription and avoid being charged, you must cancel your subscription in the SEN Account Management area.

If you no longer wish to receive your subscription, you must cancel your subscriptions via SEN account management. Cancellation will take effect at the beginning of the next subscription term. Except as otherwise stated in this Agreement, upon cancellation of your subscription or termination of the Master Account or Sub Account, you will not receive a refund or credit for any subscriptions for which you have paid. Further, you will not be able to access content or services provided in your subscription except as permitted by SCEH. Content which you downloaded onto a device and which was provided to you through a subscription at no additional cost beyond the subscription price may not be accessible. Game play information, including trophies earned during a trial offer, promotional period or subscription term may not be available.

11. MAINTENANCE

From time to time, it may become necessary for SCEH to provide certain content or services to you to ensure that SEN, your PlayStation®3, PSP®, PlayStation®Vita and/or other hardware devices authorized by SCE companies are functioning properly in accordance with SCEH guidelines. Some content or services may be provided automatically without notice when you sign into SEN. Without limitation, such content or services may include automatic updates or upgrades which may change your current operating system, cause a loss of data or content or cause a loss of functionalities or utilities. Such upgrades or updates may be provided for system software for your PlayStation®3, PSP®, PlayStation®Vita or other SCE-authorized hardware. Access or use to any system software is subject to terms and conditions of a separate end user license agreement found at http://www.scei.co.jp/legal/. You authorize SCEH to provide such content and services and agree that SCEH shall not be liable for any damages arising from the provision of such content or services.

12. PUBLIC INFORMATION

SCEH may provide all SEN users and users of SCE websites with information relating to your game play. You hereby authorize SCEH to use, distribute, copy, display, and publish information relating to your game play for gaming purposes including tournaments and ranking, and enhancing your gaming experiences, without payment to you. In addition, you may have the option to post, stream or transmit pictures, photographs, game related materials, music, home video content or other information through or in connection with SEN to share with others ("User Material"). We may provide you with content to use in the creation of User Material. User Material created by you will belong to you, although any content provided by us will still belong to us and/or our licensors.

You authorize and sublicense SCEH the right to authorize anyone to use, distribute, copy, modify, display and publish your User Material in any manner or any medium without payment to you, and you hereby waive all claims, including any moral rights, against SCEH, its parents, affiliates and subsidiaries for SCEH or any other third party's use of User Material and game play information, as applicable. You must not commercially exploit User Material without our consent. By posting, streaming or transmitting any User Material you represent and warrant that you have the appropriate rights to use, post, distribute, and transmit the User Material and to grant SCEH the rights stated in the foregoing sentence. You further agree to cooperate with SCEH and its parents, affiliates and subsidiaries in resolving any dispute that may arise from your posting, streaming or other transmission of User Material. SCEH reserves the right to refuse to post and/or to remove any User Material at its sole discretion without notice.

13. TERMINATION/ CANCELLATION

If SCEH determines in its sole discretion that you have violated any term of this Agreement or any other terms of service or agreements connected with SEN or have otherwise injured or damaged the SEN community, SCEH may take all actions to protect its interests, including termination or suspension of your SEN account (both the Master Account and any associated Sub Accounts), removal of content, implementation of upgrades or devices intended to discontinue unauthorized use, or reliance on any other remedial efforts as reasonably necessary to prevent the use of pirated content or unauthorized exploitation of SEN or SCE resources. Upon termination for any reason, you will not receive a refund for purchased items (including subscriptions and pre-paid products or services), value accumulated on in-game items or any unused balance in your wallet except as expressly provided in this Agreement. Any ranking or scores, or game related information will not be retained or accessible by you or your associated Sub Accounts. SCEH reserves the right to bring legal action and to participate in any government or private legal action or investigation relating to your conduct, which may require the disclosure of your personal information (or the personal information of your associated Sub Account holders), to which you hereby give your consent. Unless as otherwise stated in this Agreement, SCEH, at its sole discretion, may indefinitely suspend, or discontinue any and all online services and content at any time, including for maintenance service or upgrades, without prior notice or liability.

14. GENERAL LEGAL

SCEH, at its sole discretion, may modify the terms of this Agreement at any time, including imposing a fee for creating SEN accounts. By accepting this Agreement or by accessing SEN, you agree to be bound by all current terms of the Agreement. To access a printable, current copy of this Agreement, go to http://www.scei.co.jp/legal/ on your personal computer. If material changes to this Agreement are made, you will be notified by a posting as you sign in to SEN or by email. If necessary, you will be given additional choices regarding such change(s). Please check back from time to time to ensure that you are aware of these changes. Your continued use of SEN, including use of your associated Sub Account(s), will signify your acceptance of these changes. If you do not accept material changes to the Agreement and there are funds in your wallet prior to your refusal to accept material changes to the Agreement, those funds may be refunded to you, your account will be terminated and you will not be able to access SEN.

This Agreement shall be construed and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, People's Republic of China. In the event of a dispute arising under or in relation to this Agreement, you submit to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region, People's Republic of China.

15. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

No express warranty is given about the quality, functionality, availability or performance of SEN, or any content or service offered on or though SEN. Without prejudice to the limitations of liability in Sections 1, 3 and 13 of this Agreement, SCEH expressly disclaims, to the extent permitted by applicable laws, any implied warranty of merchantability, warranty of fitness for a particular purpose, warranty of satisfactory quality and/or warranty of non-infringement. SCEH assumes no liability for any inability to purchase or use any content, goods or services. YOUR SOLE AND EXCLUSIVE RECOURSE IN THE EVENT OF ANY DISSATISFACTION WITH OR DAMAGE ARISING FROM SEN OR IN CONNECTION WITH THIS AGREEMENT AND SCEH'S MAXIMUM LIABILITY UNDER THIS AGREEMENT OR WITH RESPECT TO YOUR USE OF OR ACCESS TO SEN SHALL BE LIMITED TO YOUR DIRECT DAMAGES, NOT TO EXCEED THE UNUSED FUNDS IN YOUR WALLET AS OF THE DATE OF TERMINATION. EXCEPT AS OTHERWISE STATED IN THE FOREGOING SENTENCE, OR TO THE EXTENT THAT MAY OTHERWISE BE PROHIBITED OR PRECLUDED BY LAW, SCEH EXCLUDES ALL LIABILITY FOR ANY LOSS OF DATA, DAMAGE CAUSED TO YOUR SOFTWARE OR HARDWARE, AND ANY OTHER LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL AND HOWEVER ARISING, AS A RESULT OF ACCESSING OR DOWNLOADING CONTENT TO YOUR PLAYSTATION®3, PSP®, PLAYSTATION®VITA OR ANY HARDWARE UNIT OR USING OR ACCESSING THE SEN. YOU ARE RESPONSIBLE FOR YOUR INTERNET SERVICE PROVIDER FEES AND ANY OTHER FEES RELATED TO YOUR USE OF SEN, INCLUDING ANY INCREASE IN SUCH FEES RESULTING FROM YOUR USE OF SEN. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

PLEASE CONTACT SONY COMPUTER ENTERTAINMENT HONG KONG LIMITED CUSTOMER SERVICES FOR FURTHER INFORMATION OR QUESTIONS OR BY PHONE: 2341 2356 (HONG KONG) OR 021 2994 8800 (INDONESIA) OR 1 800 81 4963 (MALAYSIA) OR 800 8523 663 (SINGAPORE) OR 0809 079 888 (TAIWAN) OR 0 2715 6100 (THAILAND).